1. Return time range
You can apply for a return or refund within 14 days from the date of receipt of the goods. No returns will be accepted after 14 days.
2. Acceptable return conditions
The returned goods must meet the following conditions:
Unused, unwashed
Keep the original packaging intact (including labels, bags, etc.)
Do not affect secondary sales
3. Situations where returns are not accepted
We do not accept returns in the following situations:
The goods have been obviously used or damaged
Exceeded the return period
Customized products (such as special printing, special specifications)
4. Return process
Please contact us at sharpstore@golaundrybag.com and state the order number and reason for return
After confirmation by customer service, we will provide the return address and instructions
Pack the goods safely and send them back to the designated address
After receiving the return and confirming that it is correct, we will process the refund within 5 working days
5. Return shipping instructions
If the return is due to product quality problems or wrong goods, we will bear the return shipping costs
If the return is for personal reasons (such as dislike, wrong purchase, etc.), the shipping costs must be borne by the customer
6. Refund method
The refund will be returned according to the original payment method. The actual arrival time depends on the processing speed of the payment platform.